Shipping policy

Christmas & New Year Deliveries

To ensure delivery in time for Christmas, please place your order by 19th December 2024.

While we aim to dispatch all orders promptly, please note that this is a guideline. Royal Mail experiences higher volumes during the holiday season, and we cannot be held responsible for delays once parcels leave our fulfillment center.

Please note our fulfilment centre is closed between Friday Dec 20th - January 2nd. All orders placed during this period will be fulfilled from January 2nd.

UK Delivery - Complimentary

Royal Mail Tracked

Delivered in 3-5 business days

All fragrance orders are granted complimentary shipping. We do not require a minimum spend.

Processing Orders

We make every effort to fulfill orders as quickly as possible. All orders are usually dispatched within 1 business day upon receiving cleared payment, but during busier periods this could sometimes take up to 2-3 business days.

Orders are only dispatched between Monday to Friday, so orders placed over the weekend will be processed on Monday. Please note that ordering on Friday after 2:30pm may result in your order being processed on the following Monday.

International Shipping

Unfortunately, we currently only offer shipping to the UK. However, we will eventually be expanding to other countries.

Returns

We're confident you'll love your Luxoni fragrances, however if you'd like to find out more about our returns policy please visit our Returns Policy page

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